T-Mobile Data Breach Settlement: What You Need to Know (2024)

FAQs

How much will each person get from the T-Mobile settlement? ›

The company agreed a massive $350 million settlement package last year and will award up to $25,000 in compensation to customers.

T-Mobile has identified 76 million US citizens whose information was exposed in the data leak. How do I know if I am part of the Settlement? Class members were mailed notices of the proposed settlement, but you can check your eligibility by contacting the settlement administrator by phone at 833-512-2314 or via email.

The company said in a US Securities and Exchange Commission filing that a “bad actor” manipulated one of the company's application programming interfaces (APIs) to steal customers' names, email addresses, phone numbers, billing addresses, dates of birth, account numbers, and service plan details.

T-Mobile has agreed to pay $350 million to settle multiple class-action suits stemming from a data breach disclosed last year affecting tens of millions of people. In the proposed settlement announced Friday, T-Mobile also agreed to spend an extra $150 million on cybersecurity through the end of 2023.

Maximum of two approved claims within any rolling 12-month period based on the date of the first repair or replacement for Device Protection and a maximum of five approved claims within any rolling 12-month period based on the date of the first repair or replacement for Protection<360> for claims of accidental damage ( ...

The fastest and easiest way is by visiting the Homepage on this site and following these three simple steps: On the Homepage, select the Start here button. Enter your mobile number or serial number, complete the security check and click Submit. Once your number has been verified, click Track My Claim.

Last Updated on April 27, 2023

Lots of people have received a text message from Kroll Settlement Administration LLC that says they're eligible for benefits from a class action settlement relating to a 2021 T-Mobile data breach.

In July, T-Mobile agreed to pay $350 million to customers who filed a class action lawsuit after the company disclosed in August 2021 that personal data including Social Security numbers and driver's license info had been stolen. Nearly 80 million U.S. residents were affected.

How long does it take to get T-Mobile reimbursem*nt? ›

When you should expect to receive your reimbursem*nt. Reimbursem*nt generally takes place 15 days after the submission is approved and trade-in per line is received. Prepaid virtual cards are sent via a text message typically within 24-48 hours after the Day 15 date.

The GDPR gives you a right to claim compensation from an organisation if you have suffered damage as a result of it breaking data protection law. This includes both “material damage” (e.g. you have lost money) or “non-material damage” (e.g. you have suffered distress).

If you had to spend time or money to recover from fraud or identity theft relating to the breach, you could be reimbursed up to $25,000, though you had to submit extensive documentation supporting your claim.

Go to annualcreditreport.com or call 1-877-322-8228 to get a free copy of your credit report. You can get one free copy of your report from each of the three credit bureaus once a year. Monitor your accounts regularly.

T-Mobile's response to the breach

In July 2022, T-Mobile agreed to pay $350 million to settle customer claims and $150 million to upgrade its cybersecurity, according to CNET.

“In addition to America's most-awarded 5G network, they get $225 in extra perks available on Magenta MAX each month … it's almost like finding free money in your bank account every few weeks.

T-Mobile's $35 activation fee will soon apply to almost every device transaction. It will prevent people from avoiding the fee by using the carrier's online system for upgrades and activations, as reported earlier Monday by T-Mo Report citing internal company documents, some of which were posted on Reddit.

Customers will have access to average 5G speeds up to eight times faster than current LTE in just a few years and 15 times faster over the next six years. Reaching nearly everyone! Within six years, T-Mobile will provide 5G to 99% of the U.S. population, including rural America.

Any One Claim (also referred to as 'Each and Every' claim), is a term that states the type of limit of indemnity provided under a professional indemnity policy. It means the number of claims which can be notified within the policy period is unlimited.

A limit is the highest amount your insurer will pay for a claim that your insurance policy covers. Think of it this way: It's like filling up a fishbowl. If you file a covered claim, your insurance policy will pay up to a certain amount. You're responsible for any expenses that exceed the limit.

How many claims can you get? ›

Generally, there is no set limit for the number of insurance claims you can file in one year. However, even the best car insurance companies may choose not to renew insurance policies or restrict coverage options if a certain number of claims were filed within a short period of time (usually three years).

Some credit balances aren't eligible for a payment refund and will apply toward your future monthly charges. Canceled accounts must wait a minimum of 30 days with no payment or charge activity before any credit balance can be refunded to allow time for final charges to be billed.

T-Mobile will gladly assist you with your return. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.

The first thing you want to do is contact T-Mobile at (800)-937-8997 to verify the amount of debt you owe.

The only possible way to recover lost or deleted text messages by hiring a forensic investigator to inspect the phone. This can be very costly, but it is worth it if important information is obtained. These experts also help lay the necessary foundation for court admissibility at a hearing or trial.

The second largest U.S. wireless carrier, T-Mobile, has agreed to pay $350 million to settle multiple class-action suits. This all stems from a data breach disclosed last year affecting around 53 million customers personal data.

In 2021, a hacker stole the personal information, including Social Security numbers and driver's license information, of more than 13 million active and 40 million prospective T-Mobile customers. The company settled a class-action suit related to that breach for $500 million last year.

The breach follows T-Mobile in January saying a "bad actor" took advantage of one of its application programming interfaces to gain data on "approximately 37 million current postpaid and prepaid customer accounts."

T-Mobile US said a hacker obtained data for 37 million customer accounts, though it didn't include payment card information or personal identifying numbers. The wireless provider said Thursday it discovered the hack on Jan. 5 and was able to trace the source and stop it within a day.

Can I claim for my phone? ›

You can claim the cost of mobile phones as a business expense if you're a sole trader. However, it would help if you deducted a percentage of personal usage from the total cost.

PLEASE ALLOW 15 BUSINESS DAYS FOR YOUR CLAIM TO BE PROCESSED. AFTER YOUR CLAIM HAS BEEN PROCESSED, YOU WILL RECEIVE A LETTER ADVISING OF APPROVAL, DENIAL OR REQUEST FOR ADDITIONAL INFORMATION.

T-Mobile Carrier Freedom. Bring your eligible phone with you and we'll reimburse your remaining phone payment balance when you switch from select carriers (including Verizon and AT&T) to T-Mobile – up to $800/line (up to 5 lines) via virtual prepaid card.

T-Mobile phone plan types

Just as the rest of the carriers in the US, T-Mobile has both prepaid and unlimited postpaid plans.

There is an option to transfer the balance of the card to your bank account. Once you've accessed the card from the text you received, click on the 3 lines at the top left, then click on Access Funds, then Bank Transfer. It will ask for your bank info. It looks like there is no fee for transfer amounts over $300.

What are the time limits for making a data breach claim? The current period for making a claim for data breach compensation is six years from the date of the breach or one year where it involves a breach of human rights.

Eligible data breach. An eligible data breach arises when the following three criteria are satisfied: there is unauthorised access to or unauthorised disclosure of personal information, or a loss of personal information, that an entity holds (see What is a 'Data Breach'?)

The settlement amount is the amount the buyer has to pay to own bonds. The settlement amount is the sum of the market price of the Bond and accrued interest (that has got accrued since the last Interest Payment Date).

What percentage is a settlement? ›

A settlement case where the lawyer gets no fee will most likely be less than 40 percent. On the other hand, if a lawsuit is successful and the plaintiff wins, the lawyer will receive closer to 50 percent.

What is a settlement figure? Simply put, it's the amount of money you have to pay back to the finance company to completely pay off your agreement. An early settlement figure is the amount outstanding, minus a rebate of interest and charges if you want to pay off your car finance early.

To get a general idea of settlement, add up the costs in medical bills, damages, and lost wages, and multiply the sum by three. This may be around the amount in the settlement you can receive after a car accident. Compensation for pain and suffering is only given to those who are injured in a car accident.

The general formula most insurers use to measure settlement worth is the following: (Special damages x multiplier reflecting general damages) + lost wages = settlement amount.

Generally, settlement funds and damages received from a lawsuit are taxable income according to the IRS. Nonetheless, personal injury settlements – specifically those resulting from car accidents or slip and fall incidents – are typically exempt from taxes.

Typical debt settlement offers range from 10% to 50% of the amount you owe. Creditors are under no obligation to accept an offer and reduce your debt, even if you are working with a reputable debt settlement company.

The result of a settlement agreement involves the responsible party paying a certain amount to compensate for the damages caused to the victim.

Highest Paying States

According to the data aggregators at Data USA, the highest paying state is Maryland, with a 2019 median household income of ​$86,738​, after experiencing 4.2 percent one-year growth.

Lead plaintiffs receive the most money in class action lawsuits. They typically have the worst injuries and the highest damages.

What's the most a lawyer can take from settlement? ›

There is no average settlement, as each case is unique. Whatever the amount is, your law firm will charge you on a contingency fee basis. This means they will take a set percentage of your recovery, typically one third or 33.3%. There are rare instances where a free case is agreed to by the representing lawyers.

Find out more about the firm's investigation on behalf of consumers into T-Mobile's 2022 data breach. Hagens Berman is a global plaintiffs' rights complex litigation law firm with a tenacious drive for achieving real results for those harmed by corporate negligence and fraud.