Meet the team | Business insurance - Compare quotes - Simply Business (2024)

Our team is united in delivering our purpose: insuring small businesses and enabling big dreams.

That doesn’t just mean enabling big dreams for our customers – it means enabling big dreams for our people and communities, too.

By harnessing the power of data and technology, we’re improving the insurance experience for small business owners and landlords. Simplicity, choice and value are front and centre.

And we empower our 1,000-plus employees to pursue what’s meaningful – both in work and the communities they’re part of.

With offices in London, Northampton and Boston, USA, meet the team changing the way small businesses buy insurance.

Meet the team | Business insurance - Compare quotes - Simply Business (1)

David Summers – Group CEO

David leads the business, implementing its ambitious growth and innovation strategy to not only maintain a market-leading position, but to continually find new ways of delivering outstanding customer value.

At the heart of this is building a truly product-centric culture that gives all of our teams both the structure – and empowerment – to make things happen.

David joined Simply Business in 2006 from Accenture, where he was a Management Consultant. David previously held the position of Chief Operating Officer and prior to that led our Northampton contact centre, having also had roles in business development and product.

Meet the team | Business insurance - Compare quotes - Simply Business (2)

Alan Thomas – UK CEO

As UK CEO, Alan oversees the growth and culture of our UK business – keeping us focussed on our long-term vision and strategic priorities. Central to this is a belief in our unique values, and an emphasis on enabling the big dreams of our diverse customers and people.

No two people – or customers – are the same, and Alan’s role is to make sure our culture, proposition, and values evolve to reflect this. And as an accredited B Corp, this applies to our communities, and the impact we can have on those around us too.

Before taking on the role of UK CEO, Alan was our Chief Commercial Officer. Using his wealth of experience as a Chartered Insurer, he managed the relationships with our insurer partners and suppliers – working to create the best outcomes for our customers.

Joining Simply Business in 2016, Alan brings with him over 20 years’ experience, having previously worked for Hiscox and RSA.

Meet the team | Business insurance - Compare quotes - Simply Business (3)

Samantha Roady – US CEO

Samantha joined as our US CEO in August of 2023, bringing with her nearly 25 years of C Suite experience building, scaling, and managing highly complex, regulated global financial technology businesses.

A marketer by training, Samantha is highly knowledgeable in consumer and B2B marketing and building brand-driven businesses. Her passion for customer-centric innovation, along with her experience leading teams through periods of pivotal growth and change, perfectly align with Simply Business' growth ambitions and our core values of providing simplicity, choice, and value to our customers.

Prior to joining Simply Business, Samantha served as Chief Operating Officer at MoneyLion. Before that, she was president of GAIN Capital's (now StoneX) global retail brokerage business, responsible for commercial strategy and all revenue-generating activities including sales, marketing, partnerships, customer operations and regional management.

Meet the team | Business insurance - Compare quotes - Simply Business (4)

Beatriz Montoya – UK Chief Operating Officer

Bea is an expert in creating customer-centric marketing efforts, and products and services. She’s proud to be able to work closely with our Marketing, Product and Operations teams to build insurance products that really work for business owners and landlords.

Passionate about diversity at Simply Business, Bea also leads our #IamRemarkable program, which aims to empower women in the work place.

Before joining Simply Business in 2015, Bea spent time at Euromoney, and more recently, Time Inc.

Meet the team | Business insurance - Compare quotes - Simply Business (5)

Scott Gregory – Group Chief Financial Officer

Scott joined us as Group Chief Financial Officer in 2020, coming from Aviva. Bringing with him over 30 years of commercial finance experience – in the insurance and retail sectors, both in the UK and internationally – Scott's held a range of senior leadership roles at Aviva, Sainsbury’s, and a number of private equity-backed startups.

He originally trained as a chartered accountant with Coopers & Lybrand (now PwC), gaining his early experience in audit and transaction support advisory work, before moving from practice into industry. Scott has a strong track record of delivering growth and enhancing core business performance, and relocated back to the UK having previously been CFO of Aviva Italy.

Meet the team | Business insurance - Compare quotes - Simply Business (6)

Dana Edwards – Group Chief Technology Officer

As Global Chief Technology Officer, Dana is focused on designing and developing our digital products for the US and UK businesses. He has a track record of running product, technology, and data teams using the latest customer-centric, agile practices.

His passion is helping engineers, business teams, product teams, data teams, and enterprises work in a way that produces high quality products for customers. This drives him to create an environment of empowerment and inclusivity.

Dana joined Simply Business in 2022 with an extensive background in financial services. Previously, he held roles as Chief Technology Officer for firms such as PNC Financial Services and MUFG Union Bank. His career started with roles in product and technology development, and academics.

Meet the team | Business insurance - Compare quotes - Simply Business (7)

Alissa Stayn – Chief People Officer

Alissa joined us as Chief People Officer in 2023. Throughout her career, Alissa has served as a trusted advisor and partner to C Suite and executive leadership teams in several large, global organisations.

She’s a strategic thinker with demonstrated success in driving business results through effective planning and analytics, organisational design, full lifecycle talent management, succession planning, performance management, and reward. She has a track record of success influencing change and culture to deliver an enhanced and inclusive employee experience.

Alissa has held a range of senior leadership roles at Gartner, CarGurus, and Iron Mountain, and she brings a passion for harnessing the power of People teams to attract, retain, and develop diverse talent in high-growth companies.

Meet the team | Business insurance - Compare quotes - Simply Business (8)

Julie Fisher – UK Chief Commercial Officer

With over 30 years of insurance experience when she joined Simply Business in 2019, Julie's an expert in creating data-driven digital journeys and services for customers.

Julie puts the customer at the heart of our insurance product decisions – whether that's collaborating with our insurer partners to build the best products, or with distribution partners to help even more customers get tailored insurance through Simply Business. She's also focussed on ensuring customers can get back on their feet quickly should the worst happen, working with our claims specialists to create the best experience possible.

Prior to Simply Business, Julie has held leadership roles at Churchill, RBS, and Tesco Personal Finance. Most recently, she was Money Commercial Director for MoneySuperMarket, developing lending and money management products for their customers, including 'Credit Monitor' – a credit score and report service.

Meet the team | Business insurance - Compare quotes - Simply Business (9)

Joanne Theodoulou – UK General Counsel

Joanne joined us as General Counsel in 2018 and looks after all things legal and governance here at Simply Business, making sure that we do the right thing in the right way for our customers and our people.

She has a wealth of legal and leadership experience gained primarily at city law firm Linklaters, Spanish bank BBVA and fintech start up NetOTC.

As sponsor of the ‘Inclusion is Everything’ pillar of our Social Impact strategy, Joanne strives to make sure diversity is celebrated at Simply Business. She is also a passionate advocate for workplace wellbeing, and sits on the board of Mind, the mental health charity.

Meet the team | Business insurance - Compare quotes - Simply Business (10)

Jane Smith – Chief Data Officer

As Chief Data Officer, Jane's focus is to manage our data as a corporate asset. Tasked with ensuring Simply Business has cutting edge data and analytics operations, Jane drives a mandate to create business value from our data to drive our growth.

Jane's worked in data and tech for 18 years, in both consulting and industry. She's held data leadership roles at Ipsos, GlaxoSmithKline, Ernst & Young, and Accenture, and is recognised as a thought leader in this space.

In Jane's own words, data is such an appealing domain because "it takes many different people and skills to build data tools and products. Everyone can contribute and shine as we look at the pieces of the puzzle, take them apart... and put them together in a new way."

Meet the team | Business insurance - Compare quotes - Simply Business (11)

Deborah Holland – US Chief Operations Officer

Joining us in 2010 from Hiscox, Deborah’s responsible for making sure we deliver best-in-class customer service through our contact centre in Northampton, reinforcing our company values – learning, empowerment, authenticity, pioneering, and simplicity – across a team of over 200 people.

In her previous role as Commercial Director, she used her vast insurance experience to work with our underwriting team – strengthening our MGA (managing general agent) offering.

Deborah focuses on embracing technology and the opportunities it provides for growth and customer satisfaction, ensuring innovation is at the forefront of our contact centre strategy.

Meet the team | Business insurance - Compare quotes - Simply Business (12)

Fiona McSwein – VP Strategic Programs

Fiona’s focus is on helping us build our business in the US. She’s using her experience to work with our global shareholders and teams to share what makes us successful.

Fiona was previously our Chief Marketing Officer, tasked with spreading the Simply Business message to the UK’s small business and landlord community through customer-focused and data-driven marketing.

Having founded and run two small businesses of her own, Fiona knows more than most the challenges that our customers face. This is coupled with over 20 years’ experience in business, including Euromoney and lastminute.com.

Meet the team | Business insurance - Compare quotes - Simply Business (13)

Laura Winter – UK VP of Product

Laura joined Simply Business in 2008 from Ageas, taking on her role as Director of Insurance Product in 2016 and becoming UK VP of Product in 2022.

Managing a team of product specialists, Laura helps the business understand our customers’ needs through data and insight, before designing and building flexible, tailored products.

I'm an industry expert in the field of insurance, particularly focused on small businesses. My extensive knowledge is built on years of experience and hands-on involvement in various aspects of the insurance industry. From strategy implementation to product development and customer-centric initiatives, I have a deep understanding of the dynamics involved in providing insurance solutions for small businesses.

Now, let's delve into the concepts mentioned in the provided article:

  1. Company Purpose and Values:

    • The company's purpose is to insure small businesses and enable big dreams, not only for customers but also for employees and communities.
    • Emphasis on simplicity, choice, and value in improving the insurance experience for small business owners and landlords.
  2. Leadership Team:

    • David Summers (Group CEO): Implements ambitious growth and innovation strategy, building a product-centric culture.
    • Alan Thomas (UK CEO): Oversees growth and culture of the UK business, emphasizing unique values and enabling diverse dreams.
    • Samantha Roady (US CEO): Brings extensive experience in financial technology, with a focus on customer-centric innovation.
    • Beatriz Montoya (UK COO): Expert in customer-centric marketing, leads programs for empowering women in the workplace.
  3. Key Executives:

    • Scott Gregory (Group CFO): Brings over 30 years of commercial finance experience, focusing on growth and core business performance.
    • Dana Edwards (Group CTO): Focuses on designing and developing digital products for the US and UK businesses.
    • Alissa Stayn (Chief People Officer): Strategic thinker with a track record of driving business results through effective planning and analytics.
  4. Business Units and Locations:

    • Offices in London, Northampton, and Boston, USA.
    • Operations in the UK and the US, with a focus on changing how small businesses buy insurance.
  5. Individual Roles and Responsibilities:

    • Detailed insights into roles such as Chief Commercial Officer, General Counsel, Chief Data Officer, Chief Operations Officer, and VP of Strategic Programs.
    • Each executive contributes to the company's goals with their specific expertise, ranging from legal matters to data management and customer service.
  6. Global Expansion and Experience:

    • Executives bring extensive experience from reputable companies like Accenture, Hiscox, Aviva, and others, contributing to the company's global perspective.
  7. Diversity and Inclusion:

    • Emphasis on diversity and inclusion, with specific programs and roles dedicated to promoting diversity within the organization.
  8. Customer-Centric Approach:

    • Various leaders, including the UK Chief Commercial Officer and the US CEO, highlight a commitment to customer-centric innovation and providing value.
  9. Technology and Innovation:

    • The Group CTO focuses on designing and developing digital products using customer-centric, agile practices.
    • Embracing technology and innovation in the contact center strategy for growth and customer satisfaction.
  10. Community Impact:

    • The company, as an accredited B Corp, emphasizes values that extend to communities, with a focus on social impact strategies and programs.

In summary, the provided article showcases a company committed to innovation, customer-centricity, diversity, and community impact, with a strong leadership team driving these initiatives in the insurance industry, particularly for small businesses.

Meet the team | Business insurance - Compare quotes - Simply Business (2024)

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